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If you are a DC resident having a hard time keeping up with your gas, water, or electric bills, or have received a disconnection notice, here are a few critical steps to take.
Contact the utility company directly to inquire about the options available to you. But note, you are not obligated to decide your next steps on the spot while speaking with a utility representative. Always ask for additional information and reach out to OPC for advice and guidance, if needed.
Apply for available energy assistance programs through the District Department of Energy and Environment (DOEE):
Utility Discount Program (UDP): You may be eligible for a discount on your water, electric, or gas bill. You could receive discounts of:
Up to $475 per year on your electric bills ($300 per year if you don't have electric heat).
Up to $276 during the winter season on your gas bill. Over $962 annually on your water and sewer bills.
Visit here for more information or contact the utility company for more information about UDP.
Arrearage Management Program (AMP): You may be eligible for debt forgiveness of up to $3,600 for your electric bill or $3,000 for your gas bill. To qualify, you must be enrolled in the Utility Discount Program for Pepco and Washington Gas. Contact Pepco or Washington Gas to see if you qualify for AMP.
Budget Billing: Would you prefer a pre-arranged amount on your bills on a monthly basis? Contact Pepco or Washington Gas for an explanation of their program.
Payment Arrangements: Contact the utility company to see what options are available. You do not have to accept an arrangement that is unaffordable. Contact OPC if you have questions about payment arrangements.
Solar For All: DOEE administers a community solar program that comes at no cost to eligible applicants and expects to deliver energy bill savings. You can participate in this program even if you live in an apartment building or condominium. For more information and eligibility requirements, visit here. To apply for the Solar for All program, visit here.
Washington Area Fuel Fund: Washington Gas and The Salvation Army created the WAFF to help consumers pay winter heating bills. The program is accepting applications through May 31, 2025. For more information on the eligibility requirements, visit here, and to apply, visit here.
OPC does not provide funds for paying utility bills directly but can refer you to social services agencies that have funding, give advice about the best options for you, investigate, and even litigate a utility issue on your behalf--all at no cost to you. Do not hesitate to call OPC at (202) 727-3071.
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